In case you have ever had a cloud hosting account in the past or you have dealt with any other online service, you are probably aware from personal experience that for certain things it's better to speak with a live person on the phone instead of exchange support tickets or emails. If you want to find out more about a particular service before you decide to purchase it or when something small-scale needs to be done, for example, it'll be easier and faster to do it real-time. When you have the option to seek the advice of representatives over the phone, it's also very likely that you're dealing with an actual web hosting provider, not a reseller. The type of support that you'll get on the telephone varies between different providers - from standard matters to expert technical support. Typically most suppliers offer pre-sales assistance and first level telephone support, while more complicated technical matters are resolved via e-mail and / or tickets.

Phone Support in Cloud Hosting

If you decide to acquire one of our cloud plans, you'll be able to contact our customer support team via phone for 14 hours a day. We will assist you in choosing the ideal plan for your web sites because we are aware that it's better to discuss such matters with a live person. If you already own an account, we can assist you with all of your sales/billing questions and / or general issues, even with some technical problems that don't require too much time or escalation to an administrator because it is more convenient to open a ticket for time-consuming issues so as to have the communication in a single place. We now have telephone numbers in the US, the UK and Australia, so you can call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there is always someone to assist you when you have any questions about the semi-dedicated server plans that we provide. Whether you want to find out more about the plans, you have a billing issue or some general issue, you can just give us a call. Despite the fact that some more complex issues may require a support ticket to give time to our technical support crew to analyze, we will help you with a lot of technical questions on the phone as well, saving you precious time and efforts. As we have data centers on as many as 3 different continents - in the USA, Great Britain and Australia, we have local phone lines in these countries as well. If you are in a different country, we also have a global number where you're able to reach us.