Live Chat Support in Cloud Hosting
As part of the support services that we offer for our cloud plans, you'll find live chat support that is available every day, even on holidays. You are able to get in touch with us regardless of whether you already own an account or not, as we can support you with all kinds of things, ranging from providing you with basic info on our solutions in case you are not our client yet and you are interested in purchasing one of our plans, to helping you with creating an email account in an email client. Part of the problems are more complex and time-consuming, therefore you will have to use the ticketing system that is incorporated into our Hepsia web hosting Control Panel, but we can save you time and help you in real time on the live chat for a lot of things.
Live Chat Support in Semi-dedicated Servers
We provide a live chat service that is designed for all our prospective and current clients. If you are looking for a new web hosting account, you can chat in real time to one of our representatives and get more details about our semi-dedicated plans so that you can pick the best package for your web sites. In the event that you already have an account with us, we can assist you timely with general, billing and 1st level techissues. Although in some cases you'll need to open a support ticket because there're situations that cannot be resolved on the live chat, we'll be able to assist you with lots of standard tasks, for example installing an e-mail account in an email client or forwarding one domain to another one. Thus, you will receive quick support and you will save a long time.