Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What kind of services precisely can VPS and dedicated server users take advantage of?
When you obtain your own server, you will have more independence on what you'll be able to install and run when compared to a shared web hosting account. With a shared service, you have access only to your own account, therefore you aren't able to install server-side software. Even though this is not a predicament for most script-driven programs, there are several that have certain requirements and need specific software to be present on the machine either for some additional functions or for them to work at all. In case you have experience, you'll not have any issues to run the hosting server, but if you do not, you may simply not have the capabilities to handle everything and use the script applications you want. If this is the case, you could use our Installation & Troubleshooting upgrade, which means that our system administrators can arrange everything for you and aid you with any difficulties that you may encounter.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the dedicated web hosting plans that we offer at any time that you need it. If you need any custom work from our administrators as soon as your web server is set up, you can get the upgrade during the hosting server signup procedure, or if you need something to be carried out later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your machine, so in case you encounter any difficulties to install a third-party software or some application gives errors and doesn't work the way it ought to, our professionals can aid you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it comes with.