Although the web hosting service supplied by the different companies is de facto the same, every provider has a personalized platform with its own tweaks and different ways to do particular things. This is why, an info-rich knowledge base will be very useful both for persons with no prior experience and for tech-savvy individuals who will eventually learn how particular procedures are accomplished, but will lose precious time in the meantime. The purpose of such a knowledge base is to make the hosting service quick and easy to use, saving users lots of time and energy. The outcome is more pleased clients, since they can easily find the info they desire, and substantially less work for the help desk support staff members, because usually the vast majority of the queries and problems that clients have got are already included in the knowledge base. Given that the articles are competently written and cover more topics, you will be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages come with an exhaustive knowledge base where you can find information about all the predicaments that you might chance upon and their resolutions. You can learn how to set up and manage a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are correct, but yet you’re unable to send emails, for instance. We’ve done our utmost best to be as exhaustive as possible and to cover all possible options in order to help you save time and effort and to offer you different solutions for each issue. The knowledge base includes informative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, whereas if you prefer to check the whole article collection, you can visit the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated plans feature thorough technical documentation where you will find info about all the functions that our in-house developed Hepsia Control Panel comes with, plus solutions to different questions and difficulties that you could come across. All setup guides offer comprehensive specifications, so you won’t need to worry about omitting something if you’re aiming to export a database, for instance. The troubleshooting articles encompass a range of viable reasons for certain issues and the solution for each of them, so if you’re unable to send emails even though you have the right outgoing mail server settings, for example, you can quickly discover what the reason for this might be and recover the issue with a few mouse clicks in your email client. As Hepsia offers quite a few features, you will be able to find related articles in each section. In case you desire to examine all help articles, you can use the Help menu, which is located in the top right-hand corner of the Control Panel.