If a specific page on a website does not load for some reason or if a link is not working, the site visitor shall see an error page with a generic message. The page will have nothing in common with the rest of the website, that could make the visitor leave your site. A possible solution in such a case is a feature made available from some web hosting companies - the option to set your own custom-made error pages which will have identical layout as your website and which can contain any text or images you want depending on the specific error. There are 4 well-known errors which can take place and they involve these particular so-called HTTP status codes - 400, when your world-wide web browser sends a bad request to the server and it cannot be processed; 401, in case you are supposed to log in to see a web page, but you have not done this yet; 403, if you do not have a permission to view a specific page; and 404, if a link which you have clicked leads to a file which does not exist. In all of these cases, visitors shall be able to see your custom made content instead of a generic error page.

Custom Error Pages in Cloud Hosting

You shall be able to set up personalized error pages for all of your domains or subdomains. The function is supported by all cloud hosting plans that we provide, so as soon as you log in to your Hepsia CP and check out the Hosted Domains section, you can easily click on the Edit button for a domain/subdomain and in the pop-up that will be displayed, you may pick the type of error page which should appear - a default one from our system, a conventional Apache web server page or a custom one. For the aforementioned option, you have to assign the URL to the page, so if you use customized pages, you need to upload the files inside your Internet hosting account first. One other way is to use an .htaccess file placed inside the domain or subdomain folder with a line for every error type. The exact syntax can be located in our Knowledge Base, to help you use this function even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Servers

All semi-dedicated plans which we provide support customized error pages and it will not take more than several clicks inside your Hepsia hosting Control Panel to use this functionality. The option is available in the Hosted Domains section of your Control Panel in which you'll have to input the links to the custom-made files using basic drop-down menus and a user-friendly interface. Needless to say, you need to upload them to your account before that. In case you don't need to employ this feature at some point, you will be able to deactivate it just as quickly and pick an Apache server page or a default page from our system to be viewable whenever your visitors encounter an error. If you'd prefer, you may also use an .htaccess file to permit the personalized error pages. The file has to include a specific line of code and a link for every single error type and you can easily find an example of the entire content for all four error types in our Help section.