For those who can’t get the right information over the telephone or using the chat service, feel free to use our online contact form. The customer care team monitors it 24–7 and we will reply within one hour. Just remember, the more facts you provide when you write to us, the simpler it will be for us to perform our job even better.
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Phones & Chat
- US Toll Free Phone: +1-855-211-0932Int'l. Phone: +1-727-546-HOST(4678)UK Phone: +44-20-3695-1294AU Phone: +61-2-8417-2372Our ID: 144660
- Monday to Friday:
10.00 AM - 06.00 PM GMT/UK*
05.00 AM - 01.00 PM EST/USA*
09.00 PM - 05.00 AM AEST/AU*
*temporary working hours; we'll get back to the normal working time shortly
You can observe the status of your server and get instantly informed about any current complications at: www.properstatus.com